Gopinath Merugumala

Lead Salesforce Developer

Summary

Salesforce developer with 17+ years building software, including 8+ years on Salesforce across Sales, Service, Data and Marketing Clouds. I lead Agentforce rollouts, build Lightning Web Components, Apex and OmniStudio solutions, and connect Salesforce to AI models like Claude to automate support and sales work. I've led development teams of up to five.

Experience

Sr. Salesforce Developer

Aug 2025 – Present
Stripe · San Francisco, CA
  • Led Agentforce adoption: autonomous agents for support inquiries and sales coaching, reducing case volume and response times
  • Built secure Apex integrations with Claude using Named Credentials, OAuth 2.0 and Platform Events
  • Connected Data Cloud to Agentforce for real-time insights and personalized payment recommendations

Sr. Salesforce Developer

Jul 2023 – Jul 2025
Wells Fargo Bank · San Francisco, CA
  • Led an Agentforce rollout for retail banking that automated 80% of routine client inquiries and cut call handling time by 25%
  • Built OmniStudio onboarding, loan origination and account opening flows reused across lines of business
  • Designed CRM Analytics dashboards that improved decision-making efficiency by 25%

Sr. Salesforce Developer

Jun 2021 – May 2023
First Republic Bank · San Francisco, CA
  • Built the new Account Opening app with LWC and Aura, plus Datahub and KYC integrations
  • Led a team of 4 developers and ran code reviews
  • Built CI/CD pipelines with Git, Jenkins and SFDX, reducing deployment errors by 40%

Salesforce Developer

Aug 2018 – May 2021
Salesforce · Dallas, TX
  • Built MuleSoft integrations syncing Org62 with acquired orgs (Tableau, MuleSoft, Vlocity)
  • Implemented SSO, JIT provisioning, Platform Events and Change Data Capture

Systems Engineer

Dec 2016 – Jul 2018
Salesforce · Indianapolis, IN
  • Built enterprise Lightning apps and SAP/Oracle integrations for M&A orgs

Java Developer

Jul 2008 – Nov 2014
Bharat Sanchar Nigam Limited · Andhra Pradesh, India

Education

Master of Science, Management Information Systems

2015
College of Business Administration, The University of Akron, Ohio

B.Tech, Electrical and Electronics Engineering

2006
NBKRIST, SV University

Certifications

Salesforce Certified Agentforce SpecialistSalesforce Advanced DeveloperSalesforce AdministratorMuleSoft DeveloperMuleSoft Integration Architect

Honors

Member, Beta Gamma Sigma honor society

Skills

AgentforceApexLightning Web ComponentsAuraFlowOmniStudioData CloudCRM AnalyticsMuleSoftREST/SOAP integrationsSFDX & CI/CDClaude & LLM integrations